PRESS RELEASE
June 2, 2022 Xima Software Welcomes Steve Haddock, New Chief Revenue Officer About Xima CCaaS Xima’s Cloud Contact Center or Contact Center as a Service (CCaaS) is a dynamic, scalable, customizable, and easy-to-use contact center solution that provides a smooth and straight-forward experience for your Contact Center Supervisors and Agents. In addition to working harmoniously with Unified Communications as a Service (UCaaS) platforms such as Avaya Cloud Office (ACO), RingCentral Office (RCO), 3CX, Netsapiens, Metaswitch, and others, Xima’s Contact Center as a Service (CCaaS) also provides in-depth IVR, skills-based-routing, queue callback (callback assist), Cradle to Grave reporting, custom reporting, and customizable wallboards to display real-time statistics, interactive chat options for your agents and customers, and much more. Let your cloud contact center be empowered with Xima's Contact Center as a Service (CCaaS). |
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