Salesforce IntegrationXima CCaaS allows you to integrate with Contact Center Agent Client, which is an interface that provides effective collaboration between managers and agents as well as agents and customers.
An exciting feature of Contact Center Agent Client is that it has a native plugin to Salesforce Lightning, which allows for these services to work harmoniously with each other. This integration provides enhanced features like Click-to-Dial, and Screen Pop. |
APIs
|
See for yourself.
Whether you're a reseller, an end user, or just a little curious, Xima CCaaS has something to fulfill your business needs.
|